About Us

CHEER exists to promote the welfare of older people in Elmbridge, and has been supporting the retired community for over 65 years. Our befriending service, including social events, covers the whole of Elmbridge, whilst our benefits advice service is available in the eastern part of the borough, i.e. Esher, Oxshott, Thames Ditton, Long Ditton, East and West Molesey, Hinchley Wood, Claygate, Weston Green, Stoke d'Abernon, Cobham, and neighbouring areas.

With its origins in the Esher and District Old People's Welfare Council (founded in the early 1950s), CHEER became a charitable company on 1st April 2010.  In 2018 we expanded our coverage area by taking over the befriending service previously provided in the western part of the borough by Friends of the Elderly.

According to the Campaign to End Loneliness there are 800,000 chronically lonely people in England. That translates into several hundred elderly people in the East Elmbridge area. Although Elmbridge is a generally affluent area, we still have many elderly residents who are struggling with low income, poor living conditions, disability and loneliness.
We are the only local charity to provide a comprehensive and caring response to these issues, including visiting people in their own homes.

You can get more information from our handy leaflet; and our accounts, reports and other publications can be viewed and downloaded here.

Our people

Charlotte Chatwin


Lisa Tawfik


Irene Belcher



Jill Ainsworth (Vice-chair)

Jill has lived in Surrey for 33 years, 25 of them in Claygate. Her varied career has included senior admin roles, management consultancy and client relationship management. She has volunteered for a range of charities over the last 30 years ranging from reading schemes in schools to tennis coaching in public parks.

Christine Andrews (Vice-chair)

Christine has lived in Esher since she married and moved south from Newcastle on Tyne. She has taught in London, Surrey and Kingston. She now trains adult learners. She was an Elmbridge Councillor for 7 years and is involved with a number of voluntary organisations both locally and nationally.

Janis Fletcher (Chair)

Janis lives in Hinchley Wood, and has been a volunteer with CHEER since 2014. In a varied career, she has done administrative work in Africa (Zaire), held senior positions in banking and computer services, and run her own business as a Domestic Energy Assessor.

Robert Fulton (Treasurer)

Robert has lived in Hinchley Wood since 1981. His career was in the Home Office in a variety of criminal justice roles, and in finance and planning positions. Since retirement, he has been active as a trustee of a number of national and local charities, and is also involved in Hinchley Wood Residents Association as webmaster and newsletter editor.

Julian Rye

Julian is married to Madeleine and has lived in Elmbridge since 1966, now having two sons and five grandchildren. His career was mainly in ICT and major project management in international banking. He is a CAB volunteer, sits on schools appeals panels and is a trustee of Elmbridge Rentstart. Leisure interests include amateur theatre and choral singing – and he has had golden retrievers since he was three!

Kate Wratten

Kate lives with her husband and two sons in Hinchley Wood.  Currently, she is a Director and Co-Founder of a research and consulting agency focusing on Africa and other developing markets.  In her free time, Kate enjoys outdoor sports and is Chair of the Committee for a local children’s Triathlon Club

Contact us


Claygate Centre
Elm Road, Claygate
KT10 0EH


01372 879321



Charity number 1133482.
Company Registered in England & Wales number 7102376.

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